Help With Login and Resetting Your Password

If your login failed, please double check if the last name initial is correct. It has to be the one that was used when the account was created.

If you still cannot log in, you probably need to reset your password. Just fill in the form below and we'll send a link to change your password.

If this doesn't work, please send us an email to parents-help@always-icecream.com.

Parents: You can also immediately reset your child's password from your parent account. Just scroll to the bottom of your "My Students" page.

Trying to log in here to your parent account and having trouble? Visit the parent login page to request help.